Luxembourg

The single pan-European emergency number 112 is operational in Luxembourg, but it is not the only emergency number in use. The police handles the calls made to 112 as well as 113.  

Luxembourg only has one level 1 PSAP that handles all emergency calls and dispatches the emergency service vehicles. As the system overview illustrates below, the location information provided by the network is pulled by the PSAP. Furthermore, the location information from the accident is available in the emergency vehicles in which it can be visualised on a map.

The full correspondence slip (eCall questionnaire) can be downloaded here:

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For more information regarding other safety-related initiatives in Luxembourg, please click here.